Terms & Conditions

1. Service Usage

Waitfree is a health management platform that provides patients and clinics with queue management, token tracking, and digital record storage services. By using our services, you agree to comply with these terms and conditions.

2. User Responsibility

• Users are responsible for maintaining accurate and updated personal information.
• Unauthorized access or misuse of the platform is strictly prohibited.
• Users must not attempt to breach security measures or access unauthorized data.

3. Subscription & Payment

• All payments are non-refundable after service activation.
• Services will auto-renew unless cancelled manually by the user.
• Subscription prices are subject to change with prior notice to users.

4. Data Privacy

• Waitfree does not sell user data to third parties.
• All health data is encrypted and stored securely using industry-standard practices.
• Your data is protected with HIPAA-grade encryption and OTP-based access.

5. Limitation of Liability

Waitfree is a digital facilitation platform and does not provide medical advice, diagnosis, or treatment. The platform is designed to streamline healthcare access and record management. Users should consult qualified healthcare professionals for medical decisions. Waitfree is not liable for any medical outcomes or decisions made based on information accessed through the platform.

6. Service Availability

While we strive to maintain continuous service availability, Waitfree reserves the right to modify, suspend, or discontinue any aspect of the service at any time. We are not liable for any interruption of service due to maintenance, technical issues, or circumstances beyond our control.

7. Account Termination

Waitfree reserves the right to suspend or terminate any user account in case of policy violations, misuse of services, or unauthorized activities. Users may also request account deletion at any time by contacting our support team.

8. Modifications to Terms

Waitfree may update these Terms & Conditions from time to time. Users will be notified of significant changes via email or WhatsApp. Continued use of the service after modifications constitutes acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws of India. Any disputes arising from the use of Waitfree services will be subject to the exclusive jurisdiction of courts in Madhya Pradesh, India.