Frequently Asked Questions

Waitfree is a smart health-tech platform that helps both patients and clinics manage their time and records efficiently. Patients can track their doctor visit tokens live via WhatsApp, and after consultation, they receive medical reports and prescriptions in a secure Health Vault.

Waitfree offers several key benefits for patients:

• Live token tracking reduces waiting time
• Lifetime medical records stored securely in Digital Health Vault
• Easy access and sharing through WhatsApp
• ₹49/month for unlimited access and family record management

Clinics benefit from:

• Reduced reception workload
• Automated token management system
• Increased patient satisfaction
• WhatsApp-based reminders and patient engagement

Yes, our system uses HIPAA-grade encryption and OTP-based access. No third party can access your personal health data without authorization. We prioritize your privacy and employ industry-leading security measures to protect your sensitive medical information.

Patients can subscribe for ₹49/month or ₹499/year through the WhatsApp link. Clinics have custom monthly plans available based on the number of doctors. Contact us for more details about clinic pricing.

You can reach us through the following channels:

• Email: docsetu.services@gmail.com
• Phone/WhatsApp: +91-8817244374
• Office Hours: Monday to Saturday, 10:00 AM - 7:00 PM